SERVICENOW ARCHITECT

Dear Professional

Greetings from TATA CONSULTANCY SERVICES LIMITED!!!

Thank you for exploring career opportunities with Asia’s largest IT company.

Exciting # Job Opportunities for # Experienced Professionals

TCS IS HIRING FOR SERVICENOW TECHNICAL ARCHITECT

ROLE: TECHNICAL LEAD/ARCHITECT

Desired Experience Range: 8-15

Mode of Interview: ONLINE

Location: PAN INDIA

JOB DESCRIPTION

Must-Have:
• Experience as a Senior Technical Lead / Architect.
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow.
• Experience in ServiceNow custom application design and development.
• Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
• Experience on ITSM migration / consolidations.
• Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations.
• Mentor and share technical knowledge/guidance to team.
• Design technical solutions based on customer requirements and convert to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
• Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation.

Good to Have:
• Evaluate the tool stability and performance and provide recommendations.
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).
• Review, and do proactive analyze and resolve application issues as needed.
• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
• Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc..).
• TOGAF or any equivalent certification preferred.