ServiceNow Architect

Website Tata Consultancy Services

Must Have Technical/Functional Skills
• ServiceNow | E3
• Strong experience in working in various ServiceNow module
• Strong analytical skills
• Customer Focus | E3

Roles & Responsibilities
• Design accountability for Organization’s ServiceNow strategic platform
• Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects
• Assures technical integrity of proposed solutions by ensuring that co-ordination, Organization’s governance and change control are applied to technical specifications and to the technical infrastructure.
• Advises on the impact of design options to related programs and on the process for assessing such impact.
• Co-ordinates design and development activity within a program, acting as custodian of plans and policy for the platform.
• Drives cost transparency in the development and maintenance of ServiceNow enhancements and ensures value tracking.
• Stays current on ServiceNow products, architecture and applicable integrated technologies
• Responsible for supporting, developing, configuring, testing, implementing, and maintaining the – Service Now.
• Responsibility:
• Lead technical implementations of ServiceNow, including assessing the requirements, solution designing and supporting the implementation of the project.
• Collaborate with customer to understand processes and identify areas for improvement, developing solutions that are in align with their strategic goals.
• Provide thought leadership and expertise to customer and internal TCS teams, acting as a advisor and SME for ServiceNow transformations using required leading technologies

Generic Managerial Skills, If any
• Work in Onsite-Offshore Model
• Team Player

Salary Range: $90,000 – $110,000 a Year

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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