ServiceNow Architect


Job order
• J(Apply online only)
• Permanent Full Time Title

ServiceNow Architect


Business Consulting


UK Wide
• Various, UK Wide
• Various, United Kingdom

Job Description

ServiceNow Architect

Position Description

Challenge yourself and change lives, unlocking complex system solutions as part of a highly motivated and supportive team. Our ServiceNow Architects are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. This is a hybrid role where you will regularly work from home but be expected to travel to CGI offices or client sites occasionally. All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level.

Your future duties and responsibilities

Working within our rapidly growing and successful IT Service Management advisory teams, you will;

Take presales ownership and be accountable for delivering winning end to end IT Service Management and tooling proposals

Effectively engage senior client stakeholders on IT Service Management tooling advisory and consulting assignments

Contribute significantly to the capability development of the IT Service Management advisory communities.

Be accountable for all opportunities that you are assigned to, from a delivery perspective

Required Qualifications To Be Successful In This Role

Youll be across the latest developments in the assessment of IT service management tooling solutions and experienced in recommending strategies, using structured frameworks and techniques (eg COBIT, TOGAF, IT4IT). Furthermore youll also bring solid experience of successfully designing ITSM tooling solutions based on industry leading technologies, including ServiceNow (essential), Remedy, BMC, and HP Openview.

Insights you can act on While technology is at the heart of our clients digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees members because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are todayone of the worlds largest independent providers of IT and business consulting services. At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Ready to become part of our success story? Join CGIwhere your ideas and actions make a difference.


Infrastructure architecture ServiceNow Solutions Architecture Reference

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