ServiceNow Analyst

Hi, Everyone
• *****W2 CONTRACT ONLY***W2 CONTRACT ONLY***W2 CONTRACT ONLY******

100% Closure & Long-term project, Immediate Interview Surely

ALL VISA TYPES ARE ACCEPTABLE (Except H4EAD)

Job Title: ServiceNow Analyst

Loc: Merrimack, NH

Hybrid, 2 weeks Onsite in a Month

Job Description:
• Bachelor’s degree or equivalent work experience
• A minimum of 3+ years Business / Systems Analyst experience in ServiceNow.
• 3+ year’s experience in JavaScript on ServiceNow platform
• 6+ years ServiceNow configuration experience and/or 3+ years of ServiceNow development experience
• Experience in Human Resources a plus, but not required.
• Experience with requirements definition, documentation, and refinement
• Experience with end-to-end test planning and execution
• Strong analytical and problem-solving skills, with high attention to detail
• Strong written and communication skills
• Excellent interpersonal skills
• Experience in a fast paced, agile environment
• Platform experience

ROLE DETAILS
• You are analytical, technical, problem-solving and communication skills are a key strength
• You are highly organized and have a strong ability to prioritize and work under tight deadlines
• You understand the importance of being detail oriented complemented by a high degree of accuracy
• You have experience with configuring ServiceNow
• You have a keen ability to build and influence relationships
• You are a self-motivated team player with the ability to work independently
• You have good business judgment and ability to maintain confidentiality of all data
• Your attention to detail consistently generates high quality output is a priority in your daily work
• Manage end to end implementation of ServiceNow enhancements and defects
• Research and advise on existing and upcoming capabilities of ServiceNow
• Research and implement solutions to incidents and requests
• Update standards and procedures documentation as required
• Coordinate & Publish HR Knowledgebase articles
• Creation of automated test scripts to be used for future upgrade releases
• Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
• Building trust and leverage solid working relationships with key business partners

NOTE: Please share Updated Resumes to ram@galaxyitech.com or call me 480-407-6921.