Website Xyant Services
Role : ServiceNow Administrator with Business Continuity
Location : Lehi, UT / San Jose, CA (Hybrid)
Duration : Contract
Responsibilities
• Configure and administer ServiceNow, including dashboards, reporting, and automated workflows.
• Conduct Business Impact Analyses (BIAs), develop continuity plans, and perform risk assessments.
• Build and maintain Standard Operating Procedures (SOPs), user guides, and related documentation.
• Support Business Continuity Management lifecycle aligned with ISO 22301 and ISO 27001.
• Provide user support for SaaS platforms in an enterprise environment.
• Collaborate with cross-functional teams to implement risk mitigation strategies.
• Prepare documentation, reports, and presentations for stakeholders.