Smart IT Frame LLC
Role: ServiceNow Architect
Location: Detroit, MI & Charlotte, NC (Hybrid role – 3 days/week)
Type – Contract
Job Description
Key Responsibilities
ITOM Strategy Architecture Define and own the endtoend ITOM architecture Discovery Service Mapping Event Management aligning with business needs and Common Service Data Model CSDM
CMDB Governance Lead CMDB architecture including Identification and Reconciliation Engine IRE rules data models and relationship frameworks to ensure data quality
Implementation Leadership Drive handson design of MID Servers Discovery patterns probes sensors and credentials
Integration Management Design complex integrations using Integration Hub RESTSOAP APIs and external tools
Technical Governance Enforce development standards best practices and outofthebox OOTB approach to minimize customizations
Presales Consulting Support sales activities with scoping effort estimation and solution design
Skills
Mandatory Skills : ServiceNow ITOM-Cloud Insights, ServiceNow ITOM-Discovery, ServiceNow ITOM-Governance, ServiceNow ITOM-ServiceMapping
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