Service Now Architect

Title: Service Now Architect

Duration: Full Time(No Contract)

Location: Sunnyvale, CA(Onsite from Day 1)

Roles and Responsibilities:

Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability.

Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform.

Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools.

Technical Leadership: Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code.

Project Management: Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications.

Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.

Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform.

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience: Minimum of 9+ years of experience in ServiceNow Architect

Technical Skills:
• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Strong understanding of ServiceNow modules, including ITSM and HRSD.
• Experience with ServiceNow integration using REST/SOAP APIs.
• Knowledge of database concepts and SQL.

Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or CIS- ITSM

Soft Skills: Excellent communication, leadership, and problem-solving skills.

Preferred Qualifications:
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and best practices.
• Previous experience in a Architect role.