Website eSolutionsFirst, LLC
Senior ServiceNow QA Engineer
6 Months contract Extension
McLean , VA/ Plano, TX On-site M-F
On-site (F2F) interview is required
Must Have Qualifications:
• Hands on testing with ServiceNow.
• ServiceNow ATF
• Automation and ServiceNow Certificates are required.
• Preferred: Java Script, Python, or Selenium.
• Development experience would also be nice to have.
Job Description –
• Develop, document and maintain the test data, data validation, end to end testing flows.
• Design, develop, and maintain automated test scripts using ServiceNow ATF
• Create test cases based on functional and technical requirements
• Collaborate with developers, business analysts, and QA teams to validate functionality
• Analyze test results and report defects in a timely manner
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies
• Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
• Conduct regression testing using ATF across ServiceNow upgrades/releases
• Perform cross-browser testing and E2E user journey validation with external apps.
• Test REST/SOAP integrations and external data flows.
Required Qualifications:
• 5 8+ years of QA.
• 3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
• Strong automation experience (Selenium)
• Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
• Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
• 3+ years validating platform UI, Service Portal, Workspace UX.
• Strong analytical, debugging, and communication skills.
• 2+ years experience with Agile/Scrum methodologies
• Knowledge of test planning, test case creation, and defect management
• Proficient in identifying automation opportunities within the ServiceNow ecosystem