Technogen, Inc.
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Position: Sr. ServiceNow Developer/Architect O&M
Location: Washington, DC- Hybrid/Remote Candidates from the DMV areas are preferred
Duration: Long term Job Description:
Start Date: The submitted candidate must start the project immediately
To successfully implement ServiceNow (Operation & Maintenance), a Sr. ServiceNow Developer/ Architect needs a blend of technical expertise, strategic thinking, and leadership skills. Experience:
7+ years of experience architecting ServiceNow solutions – 80% Development & 20% Architecting
7 years in Agile development Education: Bachelor’s Degree Certification(s): ServiceNow Certified Skillset:
Knowledge of ServiceNow architecture principles, experience delivering large-scale federal projects on the ServiceNow platform, ability to communicate recommended practices and guidance to customers and project teams
Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations, and maintenance support
Service Portal development
Production support/maintenance work, for e.g., Upgrade and Clone support
Requirements analysis, gap analysis, create stories, create use cases
Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB
Support of integration points to/from ServiceNow (SailPoint, JIRA, UpStart)
Workspace configuration support. (Service Operations Workspace)
Experience with dashboards and reporting
Virtual Agent/Agent Chat
Performance Analytics
Rest API
Compliance Checklist for ServiceNow Architect
7+ years of ServiceNow architecting experience – 80% Development & 20% Architecting
7+ years Agile development experience
Bachelor’s degree verification
Large-scale federal project portfolio
ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB experience
Service Portal development examples
Virtual Agent/Agent Chat implementation
Performance Analytics projects
REST API integration experience
Bravium Best Practice Engine experience
Best Regards,
Ashok Kumar
Sr. Talent Acquisition Specialist
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151