Senior ServiceNow Developer CSM FSM

Website Alldus

Our client, a leading IT Services organization, are hiring a Senior ServiceNow Developer to join the team in Kentucky on a contract basis. The successful candidate will utilize their expertise in Customer Service Management (CSM) and/or Field Service Management (FSM) to design, build and optimize impactful solutions on the ServiceNow platform, while also leading wider digital transformation initiatives.

Responsibilities
• Lead the design and development of scalable ServiceNow solutions with a focus on CSM and/or FSM.
• Collaborate with architects, stakeholders and cross-functional teams to gather requirements and translate business needs into technical solutions.
• Customize, configure and extend the ServiceNow platform using best practices.
• Integrate ServiceNow with external systems via APIs, web services, and other technologies.
• Provide technical leadership, mentor junior developers and ensure code quality and performance.
• Maintain documentation and ensure alignment with enterprise architecture standards.

Skillset
• At least three years of experience developing on the ServiceNow platform.
• Certified Systems Administrator Certification is highly derisible.
• Proven hands-on experience with ServiceNow CSM and/or FSM modules.
• Strong knowledge of ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, etc.
• Experience with Flow Designer, IntegrationHub and REST/SOAP integrations.
• Exposure to Agile/Scrum development processes.
• Familiarity with ITIL frameworks is a plus.
• Strong problem-solving skills, attention to detail and a passion for user-centered design.

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To apply for this job please visit alldus.com.