Senior ServiceNow Architect

Website Virtusa

• Provide help in Presales Support, Solution Design and Architectural design
• Collaborate with Business and IT stakeholders to gather and analyse business requirements
• Design end-to-end solutions using the ServiceNow platform to meet business needs while ensuring maximum out of the box solution.
• Develop technical architecture, considering scalability, performance, and security aspects. Create detailed technical documentation outlining design decisions and implementation strategies.
• Define and manage integrations with external systems using APIs, REST, SOAP, and other methods.
• Ensure seamless data flow and consistency between ServiceNow and other enterprise systems.
• Design data models and manage data sources within the ServiceNow CMDB and other base tables
• Provide technical guidance and mentorship to development teams, ensuring adherence to best practices for the Service Now industry solution.
• Stay updated with ServiceNow platform updates, new features, and industry trends.
• Optimize the performance of ServiceNow applications, identifying and resolving bottlenecks.
• Implement security best practices and ensure compliance with data protection regulations.
• Maintain comprehensive technical documentation for implemented solutions.
• Certified CSA, CAD, ITSM + Any 2 CIS certification – preferred