Senior Business Analyst, ServiceNow GRC/IRM

Job Summary

Our client is seeking a Senior Business Analyst, ServiceNow GRC/IRM to join their team! This position is located in Chicago, Illinois.

Duties
• Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements
• Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM
• Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks
• Conduct business process analysis to identify inefficiencies and make recommendations for improvement
• Collaborate with the technical team to ensure the configured solution aligns with the documented functional requirements
• Create and configure dashboards and reports to provide stakeholders with clear visibility into the organization’s risk and compliance posture
• Develop test plans, assist with user acceptance testing (UAT), and ensure the solution meets acceptance criteria
• Provide ongoing support and clarification for implemented IRM solutions, acting as the subject matter expert
• Stay up-to-date with ServiceNow IRM product releases and evolving GRC industry trends

Desired Skills/Experience:
• Bachelor’s degree in a relevant field, or equivalent professional experience
• 10+ years of professional experience in risk management, GRC, or a related field, demonstrating an in-depth understanding of enterprise risk, and controls processes
• 5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules
• Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations
• Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self-Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing
• Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management
• In-depth knowledge of GRC and risk management frameworks and best practices
• Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and non-technical stakeholders
• Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization

Benefits:
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $74.00 and $94.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.