HR IT Analyst / HRSD Specialist (ServiceNow)

HR IT Analyst / HRSD Specialist (ServiceNow)

Austin, TX – Onsite (3 days office)

12+ months contract

Role Summary

Support the HR Business team in day-to-day HR Service Delivery (HRSD) operations and improvements. Act as the primary liaison with the ServiceNow platform team to scope, design, and deliver HRSD features, case workflows, integrations, and enhancements aligned to HR policies and compliance.

Must-have

• 3–7 years supporting HR processes and systems, with 2+ years hands-on in ServiceNow HRSD (case management, COEs, lifecycle events, HR services, security).

• Experience translating business needs into ServiceNow configurations, flows/workflows, and catalog/forms.

• Strong understanding of HR data privacy, access controls, and compliance requirements.

• Proficiency in backlog management, user stories, UAT, and change/release management.

• Strong communication and stakeholder management skills across HR, IT, and InfoSec.

Nitesh Jaiswal | Tekgence Inc

Linkedin:- linkedin.com/in/nitesh-ch-a378b5222

Direct: 469-421-5604 , Ext- 218 • nitesh.j@tekgence.com

6655 Deseo Dr, Suite 104,Irving, TX , 75039 • www.tekgence.com