Associate ServiceNow Engineer

  • Full Time
  • Remote

Cloudstaff

Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia. Cloudstaff is not just another outsourcing provider – we are your true difference maker.

Future-proof your career with Cloudstaff as an Associate ServiceNow Engineer and open the doorway to unlimited success. Join a family of like-minded individuals who value collaboration, respect, and a healthy work-life integration. Together, we’ll create an atmosphere where you can thrive personally and professionally.

13 World-Class Offices Across the Globe

5,000+ Amazingly Talented Cloudstaffers

4.6 ★ Overall Feedback Rating on Glassdoor

Work Setup:
• Work From Home
• India-Based
• Night shift

Job Description:

The Associate ServiceNow Engineer a key member of our Managed Services Tools team, building ServiceNow integrations and automating IT processes to enable clients to become more efficient & effective, and ultimately provide a better user experience for their end-users. The team works directly with clients and with various teams across the company.

Responsibilities:
• Performing requirements analysis, design, configuration, testing and customization of ServiceNow applications based on business requirements and in alignment with ITSM/ITIL best practices.
• Resolving assigned Tasks, and/or Projects to complete in a self-directed and semi-independent manner. Performing and completing work with quality and in a timely manner.
• Performing continuous development, improvement, and maintenance of existing ServiceNow modules and integrations.
• Creating comprehensive and efficient ServiceNow workflows and processes to drive ITSM success.

Qualifications:
• 1+ year admin experience with a solid understanding of ServiceNow ITSM modules.
• 1+ year development experience including coding and configuration ServiceNow.
• 1+ year experience with designing business processes for ServiceNow implementation.
• 3+ years JavaScript experience
• Proficient in ITIL practices and methodologies. (ITIL Certification preferred)

About Cloudstaff

Cloudstaff was established in 2005 by Australian internet pioneer, Mr. Lloyd Ernst. The company currently has over 4,000 employees headquartered in the Philippines with a leadership team that consists of both Western and Filipino executives. We help companies be more competitive through smarter outsourcing.

Why will you love working with Cloudstaff?

Cloudstaff is committed to building the #1 Workplace Everywhere, and this is what makes us unique in the outsourcing industry. We take the time to understand what our people need and what it takes to maintain a productive and happy work environment. Everything we do is aimed at providing our staff with a work culture that they can look forward to every single day. From staff engagement initiatives to meaningful perks, we ensure that we do the best we can and that we do it better every time. We take pride in our awesome workforce and we deliberately support their personal and professional development with our specialized training programs and mentoring. Being #1 is not about us, it’s all about our people, it’s all about you!

Send your application today! We can’t wait to speak with you.