New York Technology Partners
Key Responsibilities
• Own and administer the ServiceNow platform, including ITSM modules (Incident, Problem, Change, Request, CMDB, Asset Management)
• Design, develop, and maintain custom ServiceNow applications, workflows, and automations
• Manage platform security, governance, upgrades, performance, and scalability
• Build and maintain integrations using REST/SOAP APIs, Integration Hub, and Flow Designer
• Support CMDB, data migration, platform enhancements, and ServiceNow transformation initiatives
• Troubleshoot complex issues and provide Tier 2/3 support
• Partner with IT and business teams to deliver scalable solutions aligned with business needs
Requirement
• s5+ years of hands-on ServiceNow development and administration experienc
• eStrong experience with ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes
• )Proficiency with JavaScript, HTML, CSS, REST/SOAP APIs, Integration Hub, and Flow Designe
• rExperience managing users, roles, ACLs, scoped applications, upgrades, and platform healt
• hSolid understanding of ITIL/ITSM processes and CMDB managemen
• tFamiliarity with GitHub, CI/CD pipelines, SonarQube, and SDLC best practice
• sStrong troubleshooting, communication, and stakeholder management skill
• sBachelor’s degree or equivalent experience preferred
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