Senior ServiceNow AI Architect

ServiceNow AI Architect

Sunnyvale, CA

Long Term Contract

Key Responsibilities:

Partner with the Google Cloud Platform AI Architect and enterprise architecture teams to define and execute the overall enterprise AI strategy.
● Help establish ServiceNow’s role within the broader enterprise AI ecosystem and platform roadmap.
● Evaluate emerging AI technologies, ServiceNow AI capabilities, and vendor offerings to determine best-fit solutions.
● Drive build-vs-buy decisions balancing speed, scalability, governance, maintainability, and business value.

ServiceNow AI Architecture & Solution Design
● Architect scalable AI solutions leveraging:
○ ServiceNow Now Assist
○ Virtual Agent
○ Predictive Intelligence
○ AI Search
○ Flow Designer
○ IntegrationHub
○ Workflow Data Fabric
○ GenAI capabilities within the ServiceNow ecosystem
● Design reusable patterns and frameworks for AI-powered workflows, virtual agents, copilots, and intelligent automation.
● Establish architecture standards and governance for AI implementations on the ServiceNow platform.
● Ensure AI solutions align with enterprise security, compliance, and operational requirements.