Website Technocore360
A ServiceNow Strategic Portfolio Management (SPM) Expert : will drive requirement workshops, configure workflows, and enhance portfolio visibility for leadership to improve the process and SPM module. Key responsibilities include creating user stories, configuring dashboards, developing customizations, improving the process, and providing technical and functional expertise on the module and process.
4-10 years of experience in ServiceNow SPM or related project management technology implementations.
Key Responsibilities & Skills
Requirements Gathering: Plan and lead workshops to translate business goals into technical specifications.
Solution Configuration: Implement SPM applications including Demand Management, and Project Portfolio Management (PPM), Strategic Planning, Portfolio Planning.
Process Optimization: Analyze and improve existing workflows for increased efficiency, usability, and strategic alignment. Deep dive in the functional process with the business and make it lean and effient.
Technical Implementation: Build or customize workflows, configure portals, manage data, develop customizations as required
System Testing: Conduct functional testing, UAT, and resolve defects prior to deployment.
Stakeholder Engagement: Collaborate with Portfolio Managers and leadership to ensure SPM alignment with business needs
Required Knowledge and Certifications
Platform Expertise: Deep understanding of ServiceNow PPM, SPM Strategic Planning, Next Experience (ServiceNow Workspaces)
Certifications: Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) – PPM are highly preferred.
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