ServiceNow Business Analyst

PrecisionERP / PrecisionIT

Senior Business Analyst (ServiceNow)

Rate: $70–$80/hour

Hybrid (Ontario – 2 days onsite in Brampton)

12+ months contract

Job Description

We are seeking a Senior Business Analyst to support application modernization and ServiceNow initiatives. The role involves working closely with business and technical teams to define and deliver solutions.

Mandatory Requirement
• CBAP certification is required (pass/fail criteria). Candidates without this will not be considered

Responsibilities
• Gather and document business requirements
• Create BRDs, FSDs, and user stories
• Perform process mapping and gap analysis
• Support legacy system modernization
• Work with ServiceNow (CMDB, ITSM, EA)
• Assist with UAT and implementation
• Collaborate with stakeholders

Required Qualifications:
• 5+ years of Business Analysis experience
• Strong requirements and process analysis skills
• Experience with ServiceNow
• Strong communication skills

Nice to Have
• ServiceNow certifications (CSA, CIS, ITIL)
• EA / APM experience
• SQL or data analysis

To apply for this job please visit ca.linkedin.com.