ServiceNow Architect

Must Have Skills –

Skill 1 – Yrs of Exp – Enterprise Asset Management

Skill 2 – Yrs of Exp – IT asset Management

Skill 3 – Yrs of Exp – ServiceNow Architect
• Key Responsibilities Architecture & Design Define end-to-end architecture for EAM implementations on ServiceNow.
• Provide design guidance for asset lifecycle including planning, procurement, deployment, maintenance, depreciation, transfer, and retirement. Ensure alignment with enterprise architecture, security, and integration standards.
• Produce HLDs, LLDs, integration designs, and data models. EAM Implementation Leadership Lead implementation of asset hierarchies, models, classes, and CI relationships.
• Design preventive and corrective maintenance frameworks. Architect inventory, warehouse, and stockroom capabilities. Establish asset tracking, audits, and compliance controls.
• Drive mobility, workspace, and user experience strategy for asset operations.
• Stakeholder & Governance Run discovery workshops and provide advisory to business teams. Act as a bridge between business, operations, and engineering.
• Review and approve technical solutions from developers. Define platform standards, code quality practices, and release governance. Integration & Data Strategy Architect integrations with ERP, procurement, finance, HR, and monitoring systems.
• Define data migration, normalization, and reconciliation strategies. Ensure CMDB alignment where assets and CIs intersect. Leadership Mentor developers and administrators.
• Drive estimation, planning, and roadmap discussions. Support pre-sales, solution demos, and RFP responses if needed.
• Mandatory Skills & Experience Strong hands-on architecture experience in ServiceNow EAM. Proven expertise in asset lifecycle management.
• Deep understanding of data modeling, CMDB dependencies, and service mapping. Experience designing integrations using REST, SOAP, MID Server. Strong knowledge of Flow Designer, automation, and platform capabilities.
• Experience in performance optimization and scalable design. Excellent client-facing and communication skills. Preferred / Good to Have Experience with ServiceNow Hardware Asset Management or ServiceNow Software Asset Management.
• Exposure to ServiceNow IT Service Management processes. Knowledge of financial management or depreciation models. Experience in multi-vendor environments. ServiceNow certifications (CSA, CAD, CIS-EAM or related). Experience in regulated industries.