Website Tech Mahindra
– 6-8 Years Engineering and Development experience in enterprise tools domain for Infrastructure operations
– 4-5 plus years of hands-on implementation experience with ServiceNow ITOM, Event Management, Discovery, CMDB, Service Mapping, Integrations with 3rd party tools using APIs, Orchestration, Cloud Management
– Working knowledge of Infrastructure and Application Monitoring Tools Deployment and Functioning
– Good understanding and knowledge of Cloud and On Premise Infrastructure/Applications Hosting platforms and environments
– College Degree in Information Systems or Engineering or Equivalent technical training/ experience .
– Implementation Specialist Trainings accreditation and certifications is desirable in the following:
– ServiceNow CMDB
– Formal training and Certification in ITIL v4 Foundation
– Exposure working in Agile Project Teams
Roles and Responsibilites :
– As an ITOM Senior Developer focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications
– The ITOM Senior Developer is comfortable in scripting and coding ITOM solutions, namely Event Management, Discovery, CMDB, Service Mapping and Orchestration
– Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management.
– The ITOM Senior Developer works on a project team, reporting to the Project Manager and Practice Director for ITOM
– Code and Test Scripts and Configuration for ServiceNow Discovery
– Installs and configures ServiceNow MID Servers in customer environments
– Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
– Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management
– Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
– Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies
– Construct manual business service maps with relationships and dependencies
– Ability to write Orchestration workflows
– Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system
– Hands on experience with ITSM modules would be an advantage
IMMEDIATE JOINERS ONLY
To apply for this job please visit in.linkedin.com.