ServiceNow Solution Architect

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Job Title: ServiceNow Solution Architect

Location: San Jose, CA

Client: CL-Technology, Software and Services

ServiceNow Solution Architect – Key Skills

Core Expertise
• ServiceNow Architecture & Solution Design (12+ yrs)
• ITSM (Incident, Problem, Change, Request, Change Management)
• ITOM (CMDB, Service Mapping, Discovery, Event Management, Orchestration, Cloud Mgmt)
• ITAM (HAM/SAM implementation)
• CSDM (Common Services Data Model alignment)
• App Engine & Custom Module Implementations

Technical Skills
• ServiceNow Integrations (REST, SOAP, OAuth2, JWT, MID Server)
• CMDB Design & Optimization, Data Model Extensions
• ServiceNow Scripting (JavaScript, Glide API, Business Rules, PowerShell, Python, SNMP)
• Workflow Administration, Reporting, Notifications, UI/Form Configurations
• Advanced Features: Flow Designer, Virtual Agent, Predictive Intelligence
• DevOps/CI‑CD pipelines for ServiceNow deployments

Leadership & Delivery
• Hands‑on techno‑functional architect (not just PM)
• Solution roadmap planning & stakeholder engagement
• Governance, Security & Compliance frameworks
• Mentorship & technical leadership for development teams
• Documentation: Architecture diagrams, workflows, implementation guides

Certifications (Preferred)
• ServiceNow Certified Technical Architect (CTA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified System Administrator (CSA)
• ITIL Certified – strong ITIL process knowledge

Other Skills
• Cloud Integration (AWS, Azure, Salesforce)
• Automation frameworks for operational efficiency
• Strong communication & client‑facing advisory skills
• Willing to travel 20–30% (expenses reimbursed)

if you are interested, please share your resumes with me at Sureshp@vmcsofttech.com, or else reach me at 4804076916