Website Intelliswift - An LTTS Company
• ServiceNow platform configuration
• ITSM processes (Incident, Request, Change, CMDB)
• ServiceNow workflows, forms, and UI policies
• ServiceNow scripting / JavaScript
• ServiceNow Certified System Administrator (CSA)
• ServiceNow testing & defect tracking
• ServiceNow data migration & global rollouts
Key Responsibilities
– Assist in gathering, documenting, and validating business requirements for ServiceNow modules and enhancements.
– Support configuration tasks within ServiceNow under the guidance of senior developers and architects.
– Help build and maintain basic workflows, forms, UI policies, and simple scripts.
– Participate in testing activities, including test case creation, execution, and defect tracking.
– Support data collection, data validation, and migration activities during regional rollouts.
– Provide onsite support to project teams and end users, including troubleshooting and issue triage.
– Assist with project documentation, training materials, and user guides.
– Ensure alignment with established ServiceNow standards, governance, and best practices.
What will this person be working on
Daily operational support and global rollout of ServiceNow platform.
Required Qualifications
– 1–2 years of experience in IT, business analysis, or application support.
– Exposure to ServiceNow (coursework, certification, or hands‑on experience).
– Basic understanding of ITSM processes (Incident, Request, Change, CMDB).
– Familiarity with JavaScript or willingness to learn ServiceNow scripting fundamentals.
– Strong analytical, communication, and problem‑solving skills.
– Ability to work onsite in Marysville, Ohio, for the full duration of the project.
Preferred Qualifications
– ServiceNow Certified System Administrator (CSA) or progress toward certification.
– Experience supporting enterprise applications or participating in system rollouts.
– Exposure to Agile methodologies or project delivery frameworks.
– Experience in manufacturing or automotive environments is a plus.
To apply for this job please visit www.linkedin.com.