Servicenow ITOM

Skills : Servicenow ITOM

Experience : 5 – 16 yrs

Location : All LTIM Office

Job Description :

ServiceNow ITOM Architect Should have relevant experience of 7+ years and 9 + years of Total experience.

• As an ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications

• ITOM Technical Architect is comfortable in Jason scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration

• Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping & Integrations

• Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.

• Sound knowledge in CMDB and it operation management

• Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management

• Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping

• Knowledge on identification , classification rule in CMDB

• Knowledge over event and alert rule

• Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies

• Required Hands on experience with ServiceNow ITOM implementations

• Required Knowledge of ServiceNow CMDB Architecture