Website Source Code Technologies LLC
Hiring: ServiceNow HRSD Analyst
Location: San Jose, CA (Hybrid | Local to Bay Area only)
Job Description
We are seeking an experienced ServiceNow HRSD Analyst (this is not a developer role) with strong HRSD configuration, requirements gathering, UAT, and stakeholder collaboration experience. The ideal candidate will support HR Service Delivery initiatives by translating business needs into functional solutions and driving successful platform enhancements.
Must Have Qualifications
• ServiceNow System Administrator Certification
• 2+ years of HRSD configuration & architecture
• Proven experience in UAT & Hypercare support
• Strong in writing user stories, epics & acceptance criteria
• Hands-on HRSD implementation experience
Key Responsibilities
• Perform hands-on HRSD configuration across multiple modules
• Collaborate with HR COEs (Payroll, Benefits, Leave, ER, Mobility)
• Co-author PRDs, epics, user stories & process documentation
• Support UAT, ATF testing, dashboards & reporting
• Work closely with engineering teams and stakeholders to translate business needs into functional requirements
• Ensure alignment with HR processes, Agile methodologies, and best practices