Website FP Inc.
Location: Scarborough and Toronto
Contact Duration: 12 months
Typical Day in Role:
• Provide infrastructure support (GCP, Azure) to the various Business Lines
• Project management of major initiatives
• Prepare reports with respect to stability of infrastructure
• Coordination of various support teams for major incidents
• Action ServiceNow tickets
• Firewall rule generation
• Participate in support meetings to determine issues and provide a resolution
Must Have Skills:
1) 8+ years of relevant working experience in technical space, as a Technical Analyst and/or Engagement Specialist
2) 1-3+ years’ experience working with ServiceNow ticketing system
3) 5+ years’ experience with physical and virtual infrastructure support (on-premise)
4) Networking Experience
Nice-To-Have Skills:
1) Experience with Cloud (GCP, Azure)
Soft Skills Required:
• Self-sufficient, independent ability to work with minimal hand holding
• Strong communication skills
Education:
Bachelor’s or Diploma