Website Prairie Consulting Services
Senior Business Analyst – ServiceNow GRC/IRM (Risk Management)
Location: Chicago, IL or Arizona (Onsite)
Contract Duration: 1–3 years (potential extensions)
Industry: Global Banking / Corporate Office
We are supporting a well-known global bank in hiring a Senior Business Analyst (ServiceNow GRC/IRM) to join their Risk Controls Enhancements (RCE) initiative—an enterprise-wide program focused on modernizing and consolidating Governance, Risk, and Controls (GRC) processes, data, and reporting.
This position requires strong experience in financial risk environments and direct partnership with audit, risk, and compliance teams. The ideal candidate brings deep functional expertise with ServiceNow IRM/GRC. This is not an ITSM-focused ServiceNow role.
About the Role
The Senior Business Analyst, GRC/IRM, will serve as a functional subject matter expert responsible for defining and documenting business requirements for ServiceNow IRM. The role includes leading discovery workshops, performing process analysis, and acting as the link between business stakeholders and technical teams to ensure alignment with enterprise GRC strategies.
Responsibilities
• Lead workshops and interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements
• Translate business needs into user stories, functional requirements, process flows, and acceptance criteria
• Develop risk-related artifacts including risk registers, assessment methodologies, and control frameworks
• Conduct business process analysis and recommend improvements
• Collaborate with technical teams to ensure accurate configuration aligned to requirements
• Create dashboards and reporting to support visibility into risk and compliance posture
• Develop test plans, support UAT, and ensure solutions meet acceptance criteria
• Provide ongoing subject matter expertise for implemented IRM solutions
• Stay current on ServiceNow IRM releases and industry GRC trends
Required Qualifications
• Minimum 5 years of hands-on experience with ServiceNow IRM/GRC
• Minimum 10 years of professional experience in risk management, enterprise risk, or GRC
• Demonstrated experience translating complex business requirements into ServiceNow IRM functional specifications
• Expertise in IRM capabilities including Risk Identification, RCSA, Issue Management, Incident Management, Loss Events, and Controls Testing
• Experience working within financial services risk environments and with audit/risk teams
• Strong communication, facilitation, and stakeholder management skills
• Bachelor’s degree or equivalent professional experience
Preferred Qualifications
• Experience with Agile or other iterative development methodologies
• Experience with other risk management platforms or enterprise risk processes
Work Requirements
• Must be able to work onsite at either the Chicago, IL or Arizona corporate office
• Must have experience working within regulated financial institutions
• Prior experience supporting enterprise GRC modernization efforts is strongly preferred
If you meet the qualifications and are interested in contributing to a major enterprise risk transformation initiative, please reach out for more information or to be considered for the role.
Rate $70/hr+ – Market rates based on skill level