ServiceNow Business Analyst (Canada – Remote)

Website Net2Source (N2S)

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Title: ServiceNow Business Analyst

Location: Canada (Remote role)

Hire Type: 11 Months+ Contract

Pay Rate: CAD $35/hr. on T4

JD:

Attend meetings workshops with ServiceNow customers to clearly understand overall requirements and evaluate technical feasibility and effort estimates for all ServiceNow modules Incident Problem Change Catalog Items System Integrations

Custom Plug ins Platform architecture performance analytics etc Convert valid feasible technical requirements into refined low-level design to code ensuring that the design standards are not compromised

Provide daily updates in Scrum Stand up sessions Work with suppliers to ensure they are adhering to our design and change guidelines Keep evaluating new features functionalities of ServiceNow and work with Platform owner to incorporate them on our platform

Skills:

Minimum 5 years’ service now experience supporting the implementation administration configuration of the ServiceNow tool.

Administration of a ServiceNow instance including the delegation of groups workflows business rules UI actions UI policies ACLs dictionary catalog items and updates of all other existing solutions requiring revisions

ServiceNow Experience should include debugging and developing scripting in ServiceNow tool configuration design work technical configuration & deployment Specifically candidates shall possess the skill to develop on the ServiceNow platform including the modification of the core applications such as Incident Problem Change Service Catalog and ESM applications as well.

Good communication skills Understanding of ITIL frameworks

Collect review analyze and manage business, user, and system requirements from Aon stakeholders to create clear concise and correct user stories Bridge the gap between business and technology ensuring common understanding and alignment of business technology including functional for business needs and non functional requirements quality attributes scalability interfaces constraints etc Convey business requirements and design concepts with models such as gap analysis use cases prototypes etc as appropriate.

Regards,

Prashant Singh

Sr. Account Manager – Enterprise Business

Net2Source Inc.

201-285-5087

Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873

LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526