ServiceNow Architect

BOTG LLC

Job Title: ServiceNow Architect [C]

Location: Fully onsite in Tallahassee, FL

Project Duration: Long term contract – 12+ months

Job Description:

We are looking for a ServiceNow Architect for a long-term contract that is full-time and fully onsite in Tallahassee, FL.

The selected candidate will oversee the development, implementation, and governance of ServiceNow solutions for our organization.

Required:

Minimum 7 years in IT product development and experience managing product development timelines, release planning, feature delivery, and post-deployment support

Minimum 5 years leading complex, multi-team product or technology solution delivery in high-tech or government environments

Proven experience with ServiceNow development, implementation, and enhancement, including workflows, modules, and system integrations

Experience managing CMDB structure, data quality, and governance

Experience with ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration

Strong ability to communicate complex technical information to business owners, leadership, and technical teams

Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure DevOps

ServiceNow System Administrator Certification

Preferred:

Familiarity with aligning ServiceNow products and enhancements with enterprise architecture principles and organizational standards

Experience in prototyping, technical evaluation, solution testing, or validating releases for production readiness

Experience integrating continuous improvement practices and incorporating user feedback into product enhancements

Experience in government IT programs or large-scale enterprise projects, including coordination of multi-vendor teams

Experience supporting business teams, end users, or organizational training related to ServiceNow platform changes

Certified Implementation Specialist (CIS) ServiceNow

Project Management Professional (PMP)