Intellect Tech Solutions LLC
Hi ,
Hope you are doing well.
Please find the below JD and let me know your interest at your earliest convenience. Lead ServiceNow Developer/AdminHybrid, TXJob DescriptionThe ServiceNow lead developer/administrator will lead end to end ServiceNow implementation at DFPS. The technical lead/developer will also act as ServiceNow Administrator.This role is also responsible for the following:
• As a lead developer of the team, deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables
• ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification
• Experienced in Service Now implementations which span ITIL, ITSM and security/regulatory disciplines
• Leverage knowledge and experience to deliver end-to-end automated solutions which includes:
• User Provisioning process that integrates with internal and external systems
• Technical implementation of IT Infrastructure Library (ITIL) processes
• Workflow customization
• Ticketing
• Process automation
• Report development
• Dashboard creation
• System configurations
• Experience building and coding Configuration Management Databases (CMDB)
• Lead Developer in 5 or more end to end ServiceNow implementation projects
• Expert knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services, ServiceNow Discovery, Service Mapping, and Discovery using Service Graph Connectors
• Experience in designing and developing integration with application in place that are custom built and COTS and SaaS products
• Participate in process flow analysis and process redesign sessions
• Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas
• Knowledge of scripting language, including JavaScript
• Experience working with remote teams
• Share best practices and be consultative throughout the technical design and implementation of the project
II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.YearsRequired/PreferredExperience8RequiredHands-on ServiceNow development, customization, administration experience in ITSM, ITOM, S AM, ITBM and/or equivalent5RequiredExperienced in most of ServiceNow ITBM, DevOps, SecOps, ITOM, ITAM, IRM, ITSM, and Change Management Practices5RequiredWorking knowledge of ServiceNow User Provisioning, Incident, Problem, Change, Asset, CMDB , Service Catalog, Email modules, etc.5RequiredDesigned, Developed, and implemented Integrat ions inbound/outbound with ServiceNow using Azure AD, Trusted Sources for SSO, Mid server, web services REST/SOAP, email and other relevant technologies4RequiredExcellent communication skills verbally and in writing used when leading ServiceNow implementation activities, presenting to leadership, and training less experienced staff8PreferredIndustry and project experience with ServiceNow5PreferredServiceNow System Administrator and/or and Implementation Specialist certification5PreferredTechnical Documentation including Technical De sign, Implementation, and Configuration Plans5PreferredExperience implementing the Core Process Area s: User provisioning, Incident, Problem, Change, Service Catalog, Request, and CMDB3PreferredTechnical knowledge is highly desirable in programming e.g. Java, JavaScript, SQL, etc.
Thanks and Regards:
Sai Teja
Senior Technical RecruiterIntellect Tech Solutions LLC Ext: 131;/div>