ServiceNow Telecom Order Management, TSOM Consultant needed – Reston VA

Optimus Labs USA

Accenture for Comcast:

Job Title: Software Engineering – Application Developer

Job Description: CMT CL 09
• Must-have skills for this role: ServiceNow Telecom Order Management, TSOM, TNI
• Years of experience required for each skill? 7 Years
• Education: Engineering, IT
• Work location: 1. Reston, VA
• Visa Restrictions: Proper work authorization
• The client pay for travel and expenses: No
• Industry experience needed: ServiceNow experience for Telecom Industry
• Nice-to-have skills: ServiceNow Migration
• Chances for extension: Good probability for extension
• Job description:

ServiceNow Telecom Sr. Developer

Experience: 7+ Years in ServiceNow based projects. Telecom specific module experience OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer is Mandatory. No generic ServiceNow experience is considered.

Roles & Responsibilities:

As a ServiceNow Telecom Developer, you will be responsible for developing and configuring applications in line with the design recommendation from architects/Tech Leads to meet business process and application requirements.

You are expected to be a technology subject matter expert, collaborate and manage the team to perform effectively.

You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions.
• Hands-on Experience in OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer components
• Develop innovative application solutions that enhance user experience and streamline processes.
• Conduct thorough testing and validation of applications to ensure functionality and performance.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Provide mentorship and guidance to junior team members to foster a collaborative learning environment.
• Stay updated with the latest industry trends and technologies to continuously improve application development practices.
• Customize and configure ServiceNow applications and modules.
• Develop workflows, business rules, client scripts, and UI policies.
• Create and maintain custom applications on the ServiceNow platform.
• Integrate ServiceNow with other enterprise systems using APIs, web services, and integration tools.
• Ensure seamless data flow between ServiceNow and external systems.
• Perform system upgrades, patches, and maintenance.
• Monitor system performance and troubleshoot issues.
• Customize ServiceNow forms, fields, and tables.
• Configure workflows, notifications, and access controls.
• Create and maintain technical documentation for developed solutions.
• Document workflows, processes, and configurations.
• Certification in CSA / CAD / CIS