Website Santan Intellect LLC
About the Role
We are seeking a ServiceNow GRC Specialist with 3–4 years of hands-on experience in implementing and managing ServiceNow Integrated Risk Management (IRM), Governance, Risk, and Compliance (GRC), and Security Operations modules. The ideal candidate will be a certified ServiceNow Administrator or Developer, with the ability to design scalable solutions that address enterprise security, compliance, and risk management needs.
Key Responsibilities
• Design, configure, and manage ServiceNow IRM/GRC and Security Operations applications, including Policy & Compliance, Risk Management, Vendor Risk, and Audit Management.
• Build and enhance workflows, forms, integrations, and dashboards to automate and streamline GRC and SecOps processes.
• Integrate ServiceNow with third-party systems and data sources for compliance, vulnerability, and risk management.Collaborate with compliance, risk, audit, and security teams to gather requirements and design ServiceNow solutions.
• Advise stakeholders on best practices for leveraging ServiceNow IRM/GRC and SecOps modules.
• Perform day-to-day administration, upgrades, and platform improvements.
• Troubleshoot, diagnose, and resolve ServiceNow platform issues.
• Ensure platform scalability, performance, and security.
• Support organizational governance frameworks and compliance programs within ServiceNow.
• Develop risk indicators, controls, and automated compliance checks aligned with frameworks and standards.
• Enable reporting and analytics for regulatory and internal audit needs.
Required Skills & Qualifications
• ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer.
• 3–4 years of hands-on ServiceNow implementation and administration experience, specifically with IRM/GRC and Security Operations modules.
• Expertise in configuring and customizing IRM/GRC modules (Policy & Compliance, Risk, Audit, Vendor Risk).
• Experience with Security Operations modules (Vulnerability Response, Incident Response, Threat Intelligence preferred).
• Strong skills in ServiceNow configuration (business rules, client scripts, UI/data policies).
• Proficiency with Flow Designer, workflow automation, reports, and dashboards.
• API/MID server-based integrations and Integration Hub.
• Strong problem-solving, analytical, and communication skills with the ability to work independently and in teams.
Preferred Qualifications
• ServiceNow GRC Implementation Specialist or Security Operations Implementation Specialist certification.
• Knowledge of Information Security Frameworks (NIST CSF, COBIT), Standards (ISO 2700x), and Regulations (HIPAA, GDPR, PCI DSS, SOX).
• Familiarity with ITIL processes and enterprise risk management practices.
• Experience in agile delivery environments and startup culture.
What We Offer
• Be part of an innovative startup culture with direct impact on business growth and client delivery.
• Opportunity to work on enterprise-grade ServiceNow GRC and SecOps implementations across global industries.
• Professional growth with support for advanced certifications and upskilling.
• Flexible work culture – Chennai-based office at STPI Tower with remote options for exceptional candidates.
• Competitive compensation and benefits package.