Piezos Technologies, LLC
09/16/2024
Job Responsibilities:
• Solution development and deployment: Leading the development and deployment of ServiceNow solutions, ensuring they meet standards and practices
• Technical guidance: Providing technical guidance and mentorship to junior team members and offshore teams
• Quality assurance: Conducting testing and quality assurance to ensure the reliability and performance of solutions
• User acceptance testing: Facilitating User Acceptance Testing with clients and helping them prioritize defects
• CMDB design: Designing, architecting, and implementing a CMDB that aligns with the CSDM framework
• Discovery and event management: Leading hands-on development for discovery and event management tools
• Third-party platform integrations: Integrating ServiceNow with third-party platforms
• Enterprise monitoring tool integrations: Integrating ServiceNow with enterprise monitoring tools
• MID Server management: Managing MID Servers for both On Prem and Cloud MID Servers
• Collaboration: Collaborating with other ServiceNow architects, developers, product owners, scrum masters, and other stakeholders
• Strong expertise in ServiceNow ITSM modules (Incident, Problem, Change, etc.)
• Knowledge of ITIL framework and its practical implementation.
• Experience with ServiceNow integrations (REST/SOAP APIs, third-party systems).
• Familiarity with JavaScript, Glide scripting, and ServiceNow development practices.
• Strong understanding of CMDB, asset management, and configuration management processes.
• Experience in cloud architecture, governance, and compliance standards.
• Ability to translate business requirements into technical designs and solutions.
Required:
We require a minimum of a bachelor’s degree in computer science, Computer Information Systems, IT, Information Systems in related field or equivalent work experience.
Send resume to hr@piezostechnology.com or Fax: 248-412-4055.