5100 Kyndryl Solutions Private Limited
Qui sommes nous Chez Kyndryl, nous concevons, créons, gérons et modernisons les systèmes technologiques critiques dont le monde dépend chaque jour. Alors pourquoi travailler chez Kyndryl ? Nous allons toujours de l’avant – nous poursuivons sans cesse nos efforts pour créer un monde plus équitable et inclusif pour nos employés, nos clients et nos communautés. Le rôle Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering – Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. Responsibilities: ITOM Implementation: Design and implement ServiceNow ITOM modules, including Discovery, Service Mapping, and Event Management, to gain comprehensive visibility into our IT environment. Configure MID Servers and integrate them with diverse network devices, servers, and applications for automated asset discovery. Define and deploy service maps to visualize relationships between IT components and ensure proactive incident management. AIOps Integration: Evaluate and implement AI-powered ITOM tools and functionalities to automate IT operations and optimize resource utilization. Build workflows and automations leveraging anomaly detection, root cause analysis, and predictive maintenance capabilities. Develop custom dashboards and reports to provide actionable insights for efficient problem resolution and performance optimization. Technical Expertise: Possess in-depth knowledge of ServiceNow ITOM modules, scripting languages (JavaScript, Jelly), and integration capabilities. Understand network and system administration principles with practical experience in device discovery and troubleshooting. Stay up-to-date with the latest advancements in AIOps and its integration with ServiceNow. Collaboration and Communication: Collaborate effectively with IT operations, network, and application teams to understand requirements and design optimal ITOM solutions. Communicate technical concepts clearly and concisely to various stakeholders, ensuring alignment and buy-in. Document configurations and procedures for future reference and knowledge sharing. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products’ success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Qui vous êtes You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 7+ years of hands-on experience in ServiceNow ITOM implementations. Strong expertise in: Discovery Service Mapping Event Management Proficient in JavaScript, Jelly scripting, and API integrations. Experience with MID Server configuration and troubleshooting. Good understanding of networking protocols, server infrastructure, and IT operations. Certified ServiceNow Administrator (CSA). Certified Implementation Specialist – Discovery or Service Mapping. Excellent problem-solving, debugging, and analytical skills. Strong communication and stakeholder management abilities. Preferred Technical and Professional Experience: Experience with AIOps, ML-based analytics, or predictive maintenance tools. Familiarity with CMDB health and governance frameworks. Exposure to cloud environments (AWS, Azure, GCP) and discovery in hybrid setups. Knowledge of ITIL v4 or other ITSM/ITOM best practices. Experience with ServiceNow integrations (like SolarWinds, AppDynamics, Zabbix, etc.). Prior involvement in Agile or DevOps environments. Être Vous La diversité, c’est bien plus que notre apparence ou nos origines : c’est notre façon de penser et notre identité. Nous accueillons des personnes de toutes cultures, origines et expériences. Mais nous ne le faisons pas seuls : nos réseaux d’inclusion Kyndryl ne sont qu’un des nombreux moyens que nous utilisons pour créer un espace de travail où tous les employés Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volonté d’accueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne, à vous et à ceux qui vous entourent, la possibilité de vous investir entièrement dans votre travail, individuellement et collectivement, et de soutenir l’activation de notre culture équitable. C’est le Kyndryl Way. A quoi vous attendre Avec des ressources de pointe et des clients Fortune 100, chaque jour est une possibilité d’innover, de développer de nouvelles capacités, de nouvelles relations, de nouveaux processus et une nouvelle valeur. Kyndryl se soucie de votre bien-être et est fier d’offrir des avantages qui vous donnent le choix, représenter la diversité de nos employés et de vous soutenir, vous et votre famille, dans les moments qui vous concernent – où que vous en soyez dans votre parcours de vie. Nos programmes d’apprentissage pour les employés vous donnent accès aux meilleurs apprentissages du secteur pour recevoir des certifications, notamment Microsoft, Google, Amazon, Skillsoft, et bien d’autres. Grâce à notre plateforme de bénévolat et de dons à l’échelle de l’entreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bénévolat et rechercher plus de 2 millions d’organisations à but non lucratif. Chez Kyndryl, nous investissons de manière considérable dans votre réussite pour qu’ensemble, nous réussissions tous. Faites-vous recommander ! Si vous connaissez quelqu’un qui travaille chez Kyndryl, lorsqu’on vous demande “Comment avez-vous entendu parler de nous ?” au cours du processus de candidature, sélectionnez “Recommandation d’employé” et entrez le nom de votre contact et l’adresse électronique de Kyndryl. We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! Can’t find a suitable job opening? Drop off your CV/Resume Drop off your CV/Resume and a Recruiter will reach out with related career information that match your experience and expertise. Sign up for Job Alerts Create your account and then sign up for job alerts. When new jobs become available that meet your criteria, you’ll be alerted right away! Chez Kyndryl, nous réalisons avec détermination des progrès don’t le monde dépend. En commençant par un objectif essentiel à vos yeux. Parce qu’ici, vous ferez partie d’une culture conçue dans un but précis. Une culture innovante, empathique et dévouée. Nous nous engageons à réaliser des progrès durables pour nos clients et à soutenir les communautés où nous travaillons et vivons. C’est ce que nous désirons tous et ce dont nous avons besoin. Rejoignez-nous et, ensemble, nous ferons avancer les systèmes critiques qui alimentent le progrès humain.