Website hackajob
hackajob is collaborating with Capgemini to connect them with exceptional tech professionals for this role.
Your role
As an integral part of our ServiceNow team, you’ll have fantastic opportunities to develop both yourself and
our collective. As part of the team, you’ll be empowered to:
Design, develop and maintain ServiceNow applications and modules, with a particular focus on Virtual Agent
and RPA flows
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience
Integrate RPA tools with ServiceNow for automating repetitive tasks and optimizing workflow efficiency.
Optimize ServiceNow platform performance and ensure high availability by monitoring, analysing, and
resolving performance issues.
You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will
be part of your working reality. We have built a representative and welcoming environment, for everyone.
Your Skills And Experience
Wide-ranging experience in developing and customising ServiceNow, including workflows and integrations
Proficiency in ServiceNow Virtual Agent and/or RPA
Excellent programming skills in JavaScript
A problem-solving and analytical approach
The ability to communicate and collaborate with people at all levels