Cygnus Professionals Inc
Position 1
• TL – 7.5-10 years of experience in ServiceNow development, configuration and administration – Should have good experience in Space management modules. – No of positions -1
• Experience in working with Integration, flow designer, Orchestration, Custom Application Development, Integration Hub, Glide API, Custom Fields and Forms, ETL skills along with Data Mapping, Normalization, OMT, Process Automation, notifications and other ServiceNow modules and functionalities.
• Experience working with ServiceNow Data Model, Import Set, transform map, table API and Robust Transform Engine
• Experience in integrating ServiceNow with other systems and platforms using REST/SOAP APIs, web services, MID server etc. (Basic/OAuth)
• Experience in working on complex notification logic.
• Deployment experience.
• Knowledge of ITIL processes and frameworks and how they are implemented in ServiceNow.
• Good understanding of web-based Application Architectures and Application interfaces
• Proficiency in client side and server-side Scripting.
• UI Policies, Business Rules, Runbook Automation, Workflow development
• Reusing and scaling components to accommodate future growth.
• Experience in Jelly Script/HTML/AngularJS and TM Forum Open APIs a plus.
Key areas of expertise include ServiceNow Space Management, Facilities Management, Workplace Management, and/or IWMS (Integrated Workplace Management System). These modules are integral parts of Service Now – Workplace Service Delivery Enterprise.
Position 2
• TL – 7.5-10 years of experience in ServiceNow development, configuration and administration. Should have good experience in ITSM and CMDB modules – No of positions -1
• Experience in working with Integration, flow designer, Orchestration, Custom Application Development, OMT, Process Automation, notifications and other ServiceNow modules and functionalities.
• Experience working with Import Set, transform map, table API and Robust Transform Engine
• Experience in integrating ServiceNow with other systems and platforms using REST/SOAP APIs, web services, MID server etc.(Basic/OAuth)
• Experience in working on complex notification logic.
• Deployment experience.
• Strong technical leadership and project delivery including via vendors.
• Knowledge of ITIL processes and frameworks and how they are implemented in ServiceNow.
• Good understanding of web-based Application Architectures and Application interfaces
• Proficiency in client side and server side Scripting.
• Business Rules, Runbook Automation, Workflow development
• Reusing and scaling components to accommodate future growth.
• Experience in Jelly Script/HTML/AngularJS and TM Forum Open APIs a plus.
Position 3
• ServiceNow – Developer: 5-6 years of experience in ServiceNow development – No Positions – 3
We are looking for a skilled and experienced ServiceNow Developer with 4-6 years of experience in ServiceNow development, configuration, and administration. The Specialist will take on a more active role in designing and delivering solutions, including integrations and process automation. You will work closely with cross-functional teams to implement new features, optimize existing functionalities, and support the overall ServiceNow platform.
Roles & Responsibilities:
• Design, develop, and implement ServiceNow solutions for ITSM, CMDB, and other modules, with a focus on integration and process automation.
• Collaborate with business analysts, process owners, and stakeholders to gather requirements and create technical designs.
• Build and maintain workflows, notifications, and custom applications using ServiceNow tools such as Flow Designer and Orchestration.
• Lead small-scale integration efforts with external systems using REST/SOAP APIs and web services.
• Troubleshoot and resolve issues related to ServiceNow applications and provide user support.
• Stay updated with ServiceNow releases and best practices, leveraging new features to improve platform functionality.
• Document technical processes and solutions and ensure alignment with organizational standards.
• Mentor junior team members and provide technical guidance when needed.
• Actively participate in team meetings, discussions, and agile ceremonies.
Skills, Knowledge, and Experience:
• 4-6 years of experience in ServiceNow development, configuration, and administration.
• Strong knowledge of ITSM and CMDB modules, with hands-on experience in configuring and maintaining them.
• Proficiency in Flow Designer, notifications, Orchestration, and process automation.
• Experience working with Import Sets, transform maps, and table APIs.
• Familiarity with integrating ServiceNow with other platforms using REST/SOAP APIs and web services.
• Knowledge of scripting (e.g., JavaScript) for client-side and server-side development.
• Exposure to deployment processes and version control.
• Understanding of ITIL concepts and their implementation in ServiceNow.
• Strong communication, problem-solving, and teamwork skills.
• Experience mentoring junior developers is a plus.
Position 4
• ServiceNow – Developer: 5-8 years of experience in ServiceNow development – Need Strong Scripting Knowledge – No Positions – 3
Job Summary:
We are seeking a motivated and detail-oriented ServiceNow Developer with 2-3 years of experience in ServiceNow development and configuration. The ideal candidate will have exposure to ITSM and basic integrations, with the willingness to learn and grow under the guidance of senior team members. You will assist in implementing solutions, resolving issues, and enhancing existing features, while gaining hands-on experience in ServiceNow modules and functionalities.
Roles & Responsibilities:
• Assist in designing, developing, and implementing ServiceNow solutions focusing on ITSM, CMDB, and basic process automation.
• Collaborate with business analysts and process owners to understand and translate requirements into technical solutions.
• Configure ServiceNow modules, including creating forms, workflows, and notifications.
• Support integration efforts using REST/SOAP APIs and web services under the guidance of senior developers.
• Assist in troubleshooting and resolving issues related to ServiceNow applications.
• Stay updated with new ServiceNow features and releases and explore opportunities to apply them in projects.
• Document development processes, solutions, and technical specifications.
• Participate actively in team meetings and provide progress updates.
Skills, Knowledge, and Experience:
• 2-3 years of experience in ServiceNow development, configuration, and administration.
• Basic knowledge of ITSM and CMDB modules.
• Exposure to Flow Designer, notifications, and basic process automation.
• Familiarity with Import Sets, transform maps, and table APIs.
• Basic experience integrating ServiceNow with other systems using REST/SOAP APIs.
• Proficiency in client-side scripting (e.g., JavaScript) and server-side scripting.
• Strong problem-solving skills, attention to detail, and eagerness to learn.
• Knowledge of ITIL concepts is a plus.
• Strong communication and teamwork skills.