BDO RISE Private Limited
• Application Development & Customization: Develop and customize ServiceNow applications and services, including workflows, forms, and user interfaces, to meet business requirements.
• Integration Design & Implementation: Design and implement integrations between ServiceNow and other enterprise systems using APIs and other integration tools.
• Script Writing & Maintenance: Write and maintain client scripts, business rules, UI policies, and other custom scripts to enhance functionality and user experience.
• Testing & Quality Assurance: Conduct unit testing and support user acceptance testing to ensure the quality and functionality of developed solutions.
• Technical Documentation: Create and maintain detailed technical documentation for developed solutions and customizations.
• Support & Maintenance: Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing enhancements as needed.
• Collaboration & Requirement Gathering: Work closely with IT teams, business stakeholders, and other developers to gather requirements and deliver solutions that align with business goals.
Qualifications, Knowledge, Skills, and Abilities
Education
• Bachelor’s degree in Computer Science, Information Technology, or a related field, preferred
Experience
• Four (4) or more years of experience in ServiceNow development and customization, required.
• Four (4) or more years of experience in JavaScript, HTML, CSS, and ServiceNow scripting. Strong understanding of ITIL processes, preferred.
• Four (4) or more years working in conjunction with onshore teams to deliver solutions, preferred
• Experience with ServiceNow modules, ITSM, ITOM, PM, HRSD, CSM, SecOps, required.
• Experience with ticketing systems and remote management tools, required.
• Experience in large complex ERP deployment, preferred.
• Experience working in a consulting environment, preferred.