ARA Resources Pvt. Ltd.
About The Company:
ARA’s client TechGlobal (pseudonym) is a global leader in strategy, technology consulting and digital services, enabling clients in more than 100+ countries to implement cutting edge solutions in their transformation journey. TechGlobal helps businesses become digital-first and digital-ready. The company has a global presence with 600000+ employees ( 200000+ in India). India is a focus for them with their Development Centres presence in over 10 locations across Tier 1 and Tier 2 cities. They are recognised for their people first and employee oriented policies. Along with offering hybrid work options, a Pan India presence gives flexible location options to employees.
The Role:
ServiceNow Performance Analytics.
Key Responsibilities:
• Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.
• Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.
• Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.
• Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users.
Skills Required:
• Must To Have Skills: Experience in ServiceNow Performance Analytics.
• Good To Have Skills: Experience in ServiceNow Tools Administration.
• Strong understanding of cloud migration and implementation processes.
• Experience in collaborating with cross-functional teams to ensure successful implementation.
• Experience in developing and maintaining technical documentation.
Qualifications &Experience:
• BE/BTech (Computer Science, Information Systems or equivalent)
• 5+ years overall IT experience